We aim to ensure that every Ryvox order meets our quality standards. Returns or exchanges may be accepted for products that are received damaged, defective, or incorrect, subject to our verification process.
Customers must contact us within the specified return period and provide the required order details and evidence of the issue. Products must be returned in their original condition and packaging where applicable.
Approved refunds or exchanges will be processed according to the applicable return conditions. Shipping charges may be non-refundable unless the issue was caused by an error on our part.